The Gumtree Blog

Get Ticket Savvy This Summer

Thursday 25 April 2013, by

We’re big music fans here at Gumtree and can’t wait to don our wellies and get into the spirit of the summer festival season.  Whether you’re searching for last minute tickets to V Festival, the Isle of Wight, or some of the sold-out summer sporting events – make sure you’ve read our advice before buying tickets online.

This time every year, we see a surge in scammers trying to sell dodgy or fake tickets on the web. We’re already doing loads of work behind the scenes to keep these rogue sellers off Gumtree, but do keep your eyes open.  Our one overriding piece of advice is – if it looks too good to be true, it probably is.  But read on for more top tips on how to steer clear of ticket scams.

  • Are the tickets real? – Check with the venue to find out when tickets are being released for sale, and when the tickets will be sent out. You can read these details within the terms and conditions of the official event organisers.
  • Can the tickets be resold? – Be aware that some tickets may have terms printed on them that limit the ability of the original buyer to sell them to someone else. Some event tickets e.g. Glastonbury Festival feature a photograph of the original buyer, which can mean that anyone other than the original buyer may be refused entry to the event.  Our advice is to always independently check the re-sale terms of the event before buying
  • Be cautious of sellers offering self-printed e-tickets  – dodgy sellers can print several copies and sell to more than one buyer – and only the buyer who arrives at the event first will be authorised to enter
  • Know where you stand – ask the seller to provide ticket details, better still ask for a photo of the ticket.  Ensure that the face value of the tickets and the seat location are clearly listed
  • Meet face-to-face to see the ticket and exchange money – inspect the tickets and make sure you are completely happy with them before handing over any money
  • Contacting the seller – make sure you know how you can contact the seller. Check that you know their full address and check they have a working landline phone number
  • Watch out for requests to use money transfer services like Western Union or MoneyGram – these services aren’t meant for sending money to someone you don’t know and can be used by scammers – leaving you with no way to track them down
  • Another option is to try the ticket marketplace, where buying and selling tickets is quick and easy. It’s safe too, as all orders are backed by StubHub’s FanProtectTM Guarantee.

Hopefully these tips set you up for tickets success! Check out the tickets that are currently listed on Gumtree, and if you ever have any questions, just contact us on

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